Frequently Asked Questions
- Top Five Questions
Answers to the top 5 questions: how to update your domain, how to transfer, and more. Start your search for information here.
- General FAQ
An overview of .INFO, what Afilias and registrars do for you, how to register domain names, the details about create dates, and more.
- IDN Registrant FAQ
An overview of the Internationalized Domain Name (IDN) scripts supported by .INFO and how Internet users can register and use these names.
- Redemption Grace Period FAQ
Redemption Grace Period (RGP) is a new service that allows a domain name holder to redeem an erroneously deleted .INFO domain name.
- .INFO WHOIS FAQ
Tips and tricks for searching the registry database.
- Dispute Resolution FAQ
Encountering a problem with the misuse of a domain name, or a problem with a registrar? Here's advice for solving the problem.
- FAQs for Registrars
FAQs for current .INFO registrars, or those seeking to become accredited to sell .INFO domains.
- General Registrar FAQ
Answers to your general questions about being a .INFO registrar.
- Registrar Payment and Credit Policies FAQ
Answers to questions about funding your account with Afilias to sell .INFO domains.
- Registrar Toolkit FAQ
Information for registrars seeking .INFO accreditation. This section discusses how to download and use the Registrar Toolkit (RTK) provided from Afilias.
- Registry-Registrar Protocol FAQ
Information for registrars about connecting to to Afilias' Shared Registration System.
- OT&E Certification FAQ
How to pass the technical and business requirements to become an Afilias-authorized registrar.
- Registrar Reports FAQ
Information on handling the reports provided to accredited registrars selling .INFO domains.
- Registrar Security FAQ
Information for registrars on how to securely connect with the .INFO registry.
- IDN Registrar FAQ
Information for registrars seeking to offer IDN .INFO domains.
- General Registrar FAQ
